Terms & Conditions
- Website T&C's
- Promotion T&C's
- Local Store Delivery T&C's
- Resmed Live Luxe T&C's
- Updated 24 September 2021
Welcome to Blooms The Chemist Online.
Blooms The Chemist provides you with access to https://www.bloomsthechemist.com.au/ and its associated features and mobile applications (“Site”) subject to these Website Terms and Conditions (“Terms”), which incorporate the Blooms The Chemist Privacy Policy and any other Terms and Conditions which appear or are linked to the Website.
If you browse, access, use, or order a product (“Order”) on the Site, you accept these Terms. We many change these Terms at any time. The revised Terms will be available at the Site.
The Site is owned and operated by Blooms The Chemist Management Services Ltd (ABN 64 003 584 718) (“Blooms The Chemist”, "we", "our", "us").
Access and Use of the Site
You may not (or attempt to) interfere with or disrupt the Site, or the servers or networks that host the Site and security related or other features of the Site.
You must not change or make additions to, or deletions from, the Site, nor, deface, hack or otherwise interfere with the Site and you must not attempt to do any of these things.
You may not modify, copy, reproduce, transmit, communicate, adapt, distribute, sell, modify or publish or otherwise use any of the material on the Site except as permitted by statute or with our prior written consent.
You must not use data mining, robots, screen scraping or any other data gathering and extraction tools on the Site.
We do not warrant that the Site will be available at all times and without disruption. We reserve the right to interrupt or disable some or all services on the Site at any time. We reserve the right to suspend or deny your access to the Site. We will not be liable to you, or any other party, for termination of access to the Site.
You must not link to our Site that suggests that you have any association or affiliation of any kind with us, or an approval or endorsement from us unless you have our prior written approval.
Site Content
We do not warrant the accuracy, reliability, adequacy or completeness of any Site content. You acknowledge and accept that the Site content may include technical inaccuracies and typographical errors.
Information on the Site may be based on material provided by third party suppliers and/or product manufacturers. Except as required by law (including the Australian Consumer Law) we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.
To the extent permitted by law, we disclaim all liability for loss directly or indirectly arising from your use of or reliance on the Site and the Site content.
Information about common medical conditions and their treatment is available on our Site and is in general in nature and not comprehensive, it is not intended to be relied on in the place of expert bespoke medical advice.
You should not use information contained on this site to diagnose or treat any health problem or disease. Please seek advice from a registered health care professional before taking any medication or supplement and if you have ongoing symptoms or health issues. Always read the label prior to taking any new meditation or supplement. The Site content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.
You agree to keep indemnified Blooms The Chemist from any and all claims, loss or damage arising from your use of the Site and any breach by you of these Terms and Conditions. You agree to keep indemnified Blooms The Chemist from any claim, loss or damage that your use of the Site infringes the intellectual property rights of any third party or is defamatory.
Account
To place an Order on in on Site you will be required to provide information for a Guest Checkout or to create an Account. You must be at least 16 years old to place an Order and must provide accurate and complete information as requested when placing an Order.
You are solely responsible for the activity that occurs on your Account and keeping your Account sign in information secure. We are not responsible for any unauthorised activity on your Account. We may refer fraudulent or abusive or illegal activity to the relevant authorities.
You must not use another person’s Account without their express permission. If you suspect that your account has been used without permission, or your password is not secure please take action to secure it and contact help@bloomsthechemist.com.au for assistance and advice.
Placing Orders
When placing an Order, you must follow the instructions on the Site and pay for your Order by one of the payment methods we accept on the Site. You may elect to store your payment methods to your Account for future purchases.
When you place you will receive confirmation of your Order being received via email. This email does not constitute an acceptance of your Order. When an Order has been processed and accepted you will receive a Shipping Confirmation or Click & Collect Order Pick Up Available for Pick Up Confirmation via email forming an agreement between you and us for the supply of the Order.
By placing an Order, you authorise us, to perform credit and security checks and, to transmit or obtain information about you to or from third parties. Such information may include details about your credit card number, information required to validate your credit card or obtain an initial credit card authorisation, and to conduct loss minimisation and anti-fraud measures and to authorise individual purchase transactions.
We may refuse your Order for any reason, including but not limited to unavailability of stock, an error in the price or product description on the Site. If a review of patient information by a pharmacist suggests a contraindication of usage or if, in his/her professional opinion it ought not otherwise to be provided or if we suspect the Order is fraudulent.
We have the right to review and limit the amount of, and frequency with which, products are purchased.
If you have made a mistake with your Order, please contact help@bloomsthechemist.com.au immediately. Please note we cannot guarantee that we will be able to change your Order.
If we or you have cancelled your Order before it has been accepted, we will promptly refund any payment already made by you to your original payment method.
Delivery
We aim to deliver Orders to the place of delivery requested by you within the time indicated but we cannot guarantee delivery dates or times.
We will try to let you know if we don’t expect to be able to meet the estimated Delivery date or time, but, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed delivery.
You may receive multiple deliveries for your Order.
By default, you provide authority for us to leave the Order unattended at the place of delivery requested by you, unless ‘authority to leave’ is not an option available for the products you have ordered.
If you have provided ‘authority to leave’ and our delivery partner deems the area unsafe, at their discretion, your Order will be redirected to a collection point, redelivered in the next delivery run (where available) or returned back to us. If you do not accept re-delivery or arrange collection within two weeks of our first attempt to deliver the Order then we may no longer make the product available for delivery or collection. We will notify you and refund to you in accordance with our Returns Policy.
Please take all due care when opening your Order so as not to damage the contents, especially when using sharp instruments.
Click & Collect
Click & Collect is currently available at selected Blooms The Chemist Stores. See here for locations.
Product availability will vary, and not all stores will stock all products available online.
We aim to make Click & Collect orders available for pick up within the time indicated but cannot guarantee when your order will be available for pick up from the Click & Collect location chosen
We will try to let you know if we do not expect to be able to meet the indicated time for pick up.
If you have not collected your Click & Collect order within 48 hours we will try to contact you to confirm that you still wish to pick up your order or if you would like your order to be refunded.
Promotions
From time to time we may run promotions on our Site which are subject to both these Terms and any additional promotion-specific terms. Additional Terms and Conditions, if applicable, will be available on our Site.
We may also undertake joint promotions with third parties from time to time.
When you purchase five of the same incontinence items, you will receive and additional free item of the same type at checkout. The five items do need to be purchased in the same online order to apply. This promotion excludes MoliCare Skin Cleansing Foam and MoliCare Protection Cream.
Payment methods
We accept most major credit cards including Visa and MasterCard. We do not accept international credit cards online.
Please provide your exact billing address and contact number to match the details that your credit card bank has on file for you. Incorrect information may cause a delay in processing your Order or refusal to process your Order.
Your credit card will be billed immediately your Order is placed. In the event that we cannot fulfil your Order we will refund your payment to your credit card. Refunds may take several business days to appear in your account. If purchasing through PayPal, upon checkout, you will be redirected to the PayPal website where you can select your payment method. If purchasing through Zip Pay or Afterpay payment methods, you will be redirected to these respective websites to complete the transaction.
You will be emailed a tax invoice confirming your Order once we receive payment.
Vaccination and Health Check Appointment Bookings
The Website may enable you to book a vaccination or health check with selected Blooms The Chemist pharmacies on selected dates and times. Whilst all reasonable care is taken to ensure booking information is up to date and accurate errors may occur and all bookings are subject to confirmation from your specified Blooms The Chemist Pharmacy. You agree to complete the pre-booking questions truthfully, and to ensure there are no material omissions relevant to your health and the provision of health services by your Blooms The Chemist Pharmacy. Some health services, including vaccinations, have age restrictions and these will be communicated to you in the course of making your booking. You must be at least 16 years old to book an appointment.
Vaccinations and health checks are supplementary to the care and advice provided to you by your doctor. After your vaccination or health check your selected pharmacy may refer you to a General Practitioner for follow-up. Note that vaccinations and health checks are not designed for situations of medical emergency. In the case of medical emergencies or the need for urgent medical attention you should consult your doctor or attend your nearest hospital.
There may be a cost associated with the vaccination or health check. Please contact your selected Blooms The Chemist Pharmacy to confirm the cost of a vaccination or health check.
To ensure that your selected pharmacy is able to meet all patients’ expectations of designated appointment times, please arrive at least 5 minutes prior to your appointment time. The anticipated length of your appointment will be indicated during the booking process.
Please contact your selected pharmacy as soon as possible and no less than 24 hours before your appointment time if you need to reschedule or cancel. In the event that your selected pharmacy needs to cancel or reschedule your appointment, you will be notified as soon as practicable.
Your selected Blooms The Chemist Pharmacy will not share any personal health information provided by you in the course of completing any pre-screening forms or in discussion with a pharmacist other than in accordance with its Privacy Policy. You may access your personal information in accordance with the Privacy Policy by contacting your selected pharmacy.
By making a booking and providing your contact details, you understand that you may be contacted by email, phone or SMS in relation to your appointment.
If a third party is paying for your vaccination or health check, such as your employer or health fund provider, your name may be provided to that third party for the purposes of identification and payment.
Your selected Blooms The Chemist Pharmacy will not share any personal health information provided by you in the course of completing any pre-screening forms or in discussion with a pharmacist other than in accordance with its Privacy Policy and the Privacy Consent Notice which you should read prior to booking your appointment.
Blooms Home Sleep Test Terms and Conditions
By engaging the services of Blooms The Chemist in conducting a home sleep test, you are certifying that you are 18 years old or older and ordering the services (including home sleep test and/or sleep consultation) for yourself and not on behalf of a third party, unless you advise otherwise.
You agree to return the home sleep testing equipment to the Blooms The Chemist location from which it originated in the packaging provided, no more than two days after the date you received it unless agreed with the dispensing location. You are responsible for the equipment until it is returned; if it is lost or stolen while in your possession, you are responsible for the full replacement value of $2,000. We make sure that you receive all sleep testing units in undamaged, working condition. You agree to return the equipment intact and undamaged; you are responsible for the repair/replacement cost of any damaged/destroyed equipment.
You understand that paying for the testing service includes the use of the testing device, the scoring of your test data by a physician, and the test results that Blooms The Chemist provides to you. The results can only be shared after the test has been returned.
If you have not made acceptable alternative arrangements and do not return the testing unit within Ten (10) days of taking possession of the device, you will be charged the full $2,000 replacement value of the device. If the device is returned to Blooms The Chemist after the $2,000 replacement fee has been charged, and the device is found to be in good working condition, the $2,000 replacement fee will be refunded minus $25 per day since the $2,000 fee was invoiced. *Note: the replacement fee will only be refunded for up to seven (7) days after it was invoiced. After that, Blooms The Chemist must order a replacement unit, so no refund can be given after that time.
If you return a testing unit to Blooms The Chemist missing any reusable components, you will immediately be charged for the replacement value of the component. If you return the component at a later date, the replacement charge will be refunded, minus $25 per day from the day the charge is incurred until the day Blooms The Chemist receives the returned item.
If you return the testing device to Blooms The Chemist with either no data or insufficient data for interpretation, you will have the option to either pay $35 for another test to be administered, or receive a refund of the testing fee already paid, minus $35 for materials, shipping and handling costs.
No late fees will be refunded, even if the test was unused.
You agree to discuss with your general practitioner and any relevant specialists regarding your home sleep test results if needed.
You agree that home sleep test can result in false negative results.
If you are not diagnosed with sleep apnea on the home sleep test, and if you continue to have sleep related symptoms, consider discussing with your general practitioner for further diagnostic testing and treatment.
You agree to consult your general practitioner and lawyer if you intend to share the sleep study results for the purpose of employment protection.
You must agree to our Terms and Conditions to use Blooms The Chemist sleep testing services.
You are accepting Blooms The Chemist Terms and Conditions by purchasing a sleep testing session.
Returns & Exchange policy:
In the case of a defective testing unit, you will have the option to schedule a replacement test, or receive a refund of the testing fee already paid. All refunds are issued via the original method of payment.
Intellectual Property
All material on the Site, including but not limited to information, photographs, images, illustrations, artwork, names, logos and trademarks are the intellectual property of Blooms The Chemist and are protected by copyright, trademark or other intellectual property laws.
You may not use Blooms intellectual property, or any part thereof, in any way, for any purpose without the prior written permission of Blooms The Chemist.
Third Party Websites
The Site may contain links to other websites, operated, controlled or produced by Third Parties. Blooms The Chemist is not responsible for any content on Third Party websites and does not control, endorse, sponsor or approve any such third party websites. Blooms The Chemist does not provide any warranty whatsoever for any aspect of Third Party websites, including their content, and makes no representation that Third Party websites do not infringe the intellectual property rights of a third party
Product Reviews
We may allow you to post product reviews.
By posting a product review you grant Blooms The Chemist a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content on the Site. By posting a product review you grant up the right to use the name you submit. By posting a review you represent and warrant that you own or otherwise control all of the rights to the content that you post and that, it does not infringe the intellectual property rights of any third party. You also warrant that the content of your posts will not breach any applicable laws nor defame any person and you hereby indemnity Blooms against all claims, losses and damage caused by or arising from your posts.
We reserve the right to remove product reviews at any time for any reason.
Limitation of Liability
To the extent permitted by law, Blooms The Chemist shall not be responsible for any damage, liability, costs or loss, including direct, indirect or consequential losses, however caused, in connection with your use of the Site or your use of or reliance upon any of the information, services or materials contained in, or provided by the Site.
Price Match Policy
Blooms The Chemist will price match any available product under the following terms and conditions:
Maximum purchase quantity of 3 of each product.
The customer will need to provide proof of valid online pricing or current catalogue. Previous receipt or box will not be acceptable.
Price match is not available on products that are:
- Exclusively sold online.
- Available at online-only stores.
- Available on international websites.
Price match is not applicable on products available at another store if the product is:
- Out of stock.
- Short dated.
- On clearance or discontinued.
- Part of promotional offers e.g 50% Off or Buy One Get One Free.
For online purchases, the customer must email Blooms The Chemist at help@bloomsthechemist.com.au with valid proof of online pricing. Blooms The Chemist will provide the customer with a coupon to use at time of purchase to receive the price matched item.
Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New South Wales, Australia. In the event that a dispute arises in relation to these Terms, each of Blooms The Chemist and you agree to submit to the exclusive jurisdiction of the courts of New South Wales.
Free Local Delivery – Terms & Conditions
Blooms the Chemist Yarrawonga:
1. Participating Stores
Free local delivery is available from the following Blooms the Chemist Yarrawonga locations:
- Blooms the Chemist Yarrawonga
- Blooms the Chemist Yarrawonga Lake End
- Blooms the Chemist Yarrawonga Woods Road
2. Delivery Area
- Delivery is available to residential and business addresses located within a 10km radius of the participating Yarrawonga stores. This service is limited to Yarrawonga and Mulwala only.
3. Free Delivery Limit
- One free delivery applies per customer account or household per calendar week (Monday - Friday).
- Any additional deliveries within the same week will incur a $5 delivery fee per delivery.
4. Minimum Spend Requirement
- A minimum spend of $15 applies to Schedule 2 (S2) and Schedule 3 (S3) medicines, unless a prescription medicine is included in the order.
- Orders that include prescription-only medicines are exempt from the minimum spend requirement.
5. Supply of Medicines
- Supply of Schedule 2 and Schedule 3 medicines is subject to pharmacist assessment and approval, in accordance with Victorian and Australian pharmacy legislation.
- Blooms the Chemist reserves the right to refuse, limit, or delay supply where clinically appropriate or required by law.
- Certain medicines may be excluded from delivery due to legal, safety, or storage requirements, including controlled drugs or items requiring cold-chain handling.
- Delivery may require verification of identity or authority to receive the order. Blooms the Chemist Yarrawonga may refuse to hand over medicines if the recipient cannot be reasonably identified or authorised.
6. Payment Conditions
- All orders must be paid in full prior to delivery.
- Delivery drivers do not carry cash and are unable to accept payment at the time of delivery.
7. Order Cut-Off and Delivery Timing
- Orders must be placed before 3:30pm to qualify for same-day delivery.
- Orders placed after 3:30pm will be delivered on the next eligible delivery day.
8. Delivery Days
- Delivery is available Monday to Friday only.
- Deliveries are not available on weekends or Victorian public holidays.
9. Missed or Failed Deliveries
- If delivery cannot be completed due to incorrect address details, lack of access, or no safe place to leave the order, a redelivery fee may apply.
- Where a customer authorises delivery to be left in a nominated safe place, Blooms the Chemist Yarrawonga is not responsible for loss, theft or damage once the order has been delivered to that location.
10. Changes to the Offer
- Blooms the Chemist Yarrawonga reserves the right to amend, suspend, or withdraw this delivery offer at any time, without prior notice.
11. General
- This delivery service is subject to product availability and is provided in compliance with Victorian pharmacy regulations and Australian medicines legislation.
Last updated: January 2026
Link to 2026 Live Luxe AirSense11 and mask - sales promotion. 01 April 2026 – 30 June 2026. Terms and Conditions
Terms & Conditions – LiveLuxe with Resmed promotion (01 April – 30 June 2026)
SCHEDULE TO TERMS AND CONDITIONS OF ENTRY
Promotion name: Resmed LiveLuxe promotion (April-June2026)
Promoter: The promoter is Resmed Asia Pacific Limited ABN 86 070 076 470 of 1 Elizabeth Macarthur Drive, Bella Vista NSW 2153
Promotional period: Purchase period start: 01 April 2026 09:00 AM AEST
Purchase period end: 30 June 2026 05:00 PM AEDT
Online entry period Start: 01 April 2026 9:00 AM AEDT
Online entry period End: 15 July 2026 11:59 PM AEST
No entries will be accepted outside this time.
Offer: Purchase a Resmed AirSense11TM device, with an AirFitTM or AirTouchTMmask (as listed in Annex A) in the same transaction during the promotional purchase period, and register both the device and mask products via the sleepvantage member support program during the online entry period.
Major Lucky Prize draw: All eligible entries will go in the draw to win 1 of 6 Luxury Escape gift vouchers valued at $2,000.00 each, delivered as an
electronic voucher (refer to Promotional Draw Table for more offer details).
Gift Card offer: All eligible entries will receive one $100 Prezzee ActivTM Visa Digital Gift Card (or equivalent), delivered as an electronic voucher (refer to
Promotional Draw Table for more offer details).
Eligibility: 1. You must be an Australian or New Zealand resident aged 18 years or over to participate in this promotion.
2. The method of entry must be completed during the promotional period.
3. Resmed employees and their family members are not eligible to participate in the Promotion.
Method of entry: How to enter:
1. Purchase a Resmed AirSense11TM and a Resmed AirFitTM or AirTouchTMmask from a Resmed Authorised Dealer in the same transaction, during the
promotional purchase period from 01 April 2026 to 30 June 2026. (refer to Annex A for full list of eligible products)
2026 Live Luxe AirSense11 and mask - sales promotion 01 April 2026 – 30 June 2026
2. The device and mask purchase must both be registered via sleepvantage (member support program) during the online entry period by 15 July 2026
www.sleepvantage.com.au
3. The sleepvantage registration form must be completed in full, including valid phone number, email address, correct selection of the device and mask model details, purchase location and upload of a valid proof of purchase clearly detailing the eligible products and purchase date.
4. The entrant must select the 'LiveLuxe AS11+mask promotion' Promotion Name, for both the Device Details and Mask Details sections of the sleepvantage registration form, to be eligible for the offers.
5. Valid entries will automatically be entered into the Major Prize Lucky Draw, and will receive a digital gift card as listed in the Promotional Draw Table.
6. Digital gift cards will be only delivered via email (physical gift cards are not available), therefore an active valid email address will be requiredto be
provided by eligible customers to receive a digital gift card.
7. Entrants must retain copies of all purchase receipts for all entries. All entries by the entrant may otherwise be declared invalid.
Maximum number of entries:
Major Lucky Prize draw: All eligible entries will have 1 entry into the lucky draw. The entrant can only win one prize in this promotion (except for SA residents).
Gift Card offer: Customers can only receive a maximum of one digital gift card in this promotion. Additional purchases and sleepvantage registrations by the same customer will not qualify for multiple digital gift cards.
Offer availability: This promotion is only available for purchases via a Resmed Authorised Dealer.
General Terms: 1. Prizes are not transferrable or exchangeable and are not redeemable for cash. All additional costs associated with prizes are the responsibility of the winner.
2. Resmed holds no liability for any prizes that are lost or expired.
3. Customers are eligible for one lucky draw competition entry and gift card offer per eligible transaction. Customers are responsible for providing
Resmed with accurate purchase and sleepvantage registration details.
4. If you return your device or mask within 30 day money back guarantee period, your entry will be void from the competition.
5. Customers who have purchased their Resmed device and mask via a Resmed Therapy plan are not eligible to enterthis promotion.
6. If we cannot conduct this offer as reasonably anticipated due to any reason beyond our control, we reserve the right, to the full extent
permitted by law, to (a) disqualify any claimant; or (b) modify, suspend, terminate or cancel this offer, as appropriate.
7. Resmed reserves the right to amend or cancel the terms of this offer without notice. We will honour any valid claims submitted at the time of any
cancellation.
8. Except for any liability that cannot be excluded by law, we (including our officers, employees and agents) exclude all liability (including negligence),
for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in
any way out of the offer.
9. Offer is subject to availability and cannot be combined with other offer.
10. Resmed reserves the right to exclude any existing Resmed customers from this promotion if they have any outstanding money owed to Resmed under
any product or program. Resmed has the right to request that customers pay off all outstanding payments owed to Resmed before they can be
eligible for this promotion.
We will process your personal information in accordance with our privacy notice, a copy of which is located at www.resmed.com.au/privacy-notice
11. This offer is governed by and construed in accordance with the laws of New South Wales, and you agree to submit to the exclusive jurisdiction of
the New South Wales courts in relation to all claims arising in connection with this offer.
PROMOTIONAL DRAW TABLE
Offer Prize Details and Value:
Major Lucky Prize draw: All eligible entries will go in the draw to win 1 of 6 Luxury Escape gift vouchers valued at $2,000.00 each, delivered as
an electronic voucher. Luxury Escapes vouchers have a 3-year validity period. Full terms here: https://luxuryescapes.com/au/giftcards-terms
Gift Card offer: All eligible entries will receive one $100 Prezzee ActivTM Visa Digital Gift Card (or equivalent), delivered as an electronic voucher
Prezzee ActivTM Visa Digital Gift Cards have a 3-year validity period.
Full terms here: https://activgiftcard.com.au/terms/
Digital vouchers and gift cards are not transferrable or exchangeable and are not redeemable for cash, per clause 1 of the General Terms
above. They will be delivered via email, to the email provided by the customer in the sleepvantage registration for. Customers are responsible for ensuring a valid email address is supplied and monitoring assigned email for prize delivery.
All prizes are subject to availability per clause 6 of the General Terms above. Resmed will attempt to provide winners with an equivalent
substitute product if one of the prizes is unavailable.
Total number of Major Lucky Draw prizes: 6
Total value of Major Lucky Draw prizes: Total prize pool (inc GST): $12,000.00
Date, time and place of Major Lucky Prize draw: A random prize draw, in the presence of an independent scrutineer, will
occur 3:00 PM AEST on 20 July 2026
Location of draw:
Trade Promotions and Lotteries Pty Ltd
Level 13
477 Pitt Street
Sydney NSW 2000
Method of determining the winners:
Major Lucky Prize draw: On 20 July, a total of 6 winners will be selected at random from the draw. Once a winner has been selected, that entry
will be removed from the draw. The prize draw will be conducted by Trade Promotions and Lotteries Pty Ltd (TPAL). The winners of each prize will be drawn via TPAL Electonic Drawing System, an electronic system that will randomly select winners from the promotion entry pool.
Gift Card offer: On 15 July 2026, all eligible customers who fulfil the criteria of eligibility per Scheduled Terms and Conditions will be reviewed per sleepvantage registration form submissions, to ensure qualification for the digital gift card.
All customers are found during this review to have incorrectly registered their products and not fulfilled the criteria of eligibility will be
disqualified.
Notification and public announcement of winners:
Major Lucky Prize draw: Only qualified winners will be contacted with the results of the competition. Winners will be notified via email &
phone no later than 22 July 2026. Winner must claim the prize by 3:00 PM AEST 19 August 2026.The name of the winners will be published online on the sleepvantage website on 27 July 2026 for a minimum period of 28 days.
Gift Card offer: Only qualified customers will be notified by email no later than 31July 2026 to verify their email address for delivery of the
$100 Prezzee ActivTM Visa Digital Gift Card, which will be sent within 30 days of this notification via email. Resmed holds no liability for any digital gift cards that are lost or expired, per clause 2 of the General Terms above.
Unclaimed Major Lucky Draw prizes:
A random unclaimed prize draw, in the presence of an independent scrutineer if required, will occur 3:00 PM AEST on 20 August 2026
Location of draw:
Trade Promotions and Lotteries Pty Ltd
Level 2, 11 York Street
Sydney NSW 2000
Customers do not need to be present to claim their prize.
Unclaimed digital gift cards:
If an eligible customer has not responded to the verification emailby the 14 August 2026, they will not receive a digital gift card. Resmed holds no
liability for any digital gift cards that are lost or expired. Per clause 3 of the General Terms above, customers are responsible for providing Resmed
with all accurate details, including a valid email address, as this will be the method of delivery of digital gift card to eligible customers. Eligible customers must take responsibility to ensure they check their emails for verification emails and delivery of digital gift card.
Notification and public announcement of winners from unclaimed prize draw:
Unclaimed prize winners will be notified via email & phone no later than 22 August 2026.
The winners of all unclaimed prizes will be published on the sleepvantage website on 27 August 2026
Permit reference:
Authorised under:
NSW Authority No. TP/04958
SA Permit No. T26/389
ACT Permit No. TP 26/00525
ANNEX A
The offer applies to eligible Resmed AirSenseTM 11 devices set out in the table below:
Resmed AirSenseTM 11 device
Product Code Description
39108 AirSense 11 - Autoset
39107 AirSense 11 - Elite
The offer applies to eligible Resmed AirFitTM or AirTouchTM masks set out in the table below:
Resmed AirFitTM mask
Product Code Description
38824 AirFit P10 – AirMini Mask Pack
38878 AirFit N30 - AirMini Mask Pack
62904 AirFit P10 - Mask System
62914 AirFit P10 - Mask System (For Her)
63336 AirFit F30i - Mask System (Small/Small)
63337 AirFit F30i - Mask System (Small/Standard)
63338 AirFit F30i - Mask System (Medium/Standard)
63339 AirFit F30i - Mask System (Wide/Standard)
63340 AirFit F30i - Mask System (Medium/Large)
63375 AirFit F30i - NM Mask System (Small/Small)
63376 AirFit F30i - NM Mask System (Small/Standard)
63377 AirFit F30i - NM Mask System (Medium/Standard)
63378 AirFit F30i - NM Mask System (Wide/Standard)
63379 AirFit F30i - NM Mask System (Medium/Large)
2026 Live Luxe AirSense11 and mask - sales promotion
63430 AirFit F20 - Mask System (Small)
63431 AirFit F20 - Mask System (Medium)
63432 AirFit F20 - Mask System (Large)
63433 AirFit F20 - Mask System (For Her Small)
63434 AirFit F20 - Mask System (For Her Medium)
63520 AirFit N20 - Mask System (For Her Small)
63521 AirFit N20 - Mask System (Medium)
63522 AirFit N20 - Mask System (Large)
63723 AirFit N20 Classic - Mask System (Small)
63724 AirFit N20 Classic - Mask System (Medium)
63725 AirFit N20 Classic - Mask System (Large)
63858 AirFit N30i - Mask System Starter Pack (Standard)
63859 AirFit N30i - Mask System Starter Pack (Small)
63875 AirFit P30i - Mask System Starter Pack (Standard)
63876 AirFit P30i - Mask System Starter Pack (Small)
64037 AirFit F20 - NM Mask System (Small)
64038 AirFit F20 - NM Mask System (Medium)
64039 AirFit F20 - NM Mask System (Large)
64126 AirFit F30 - Mask System (Small)
64127 AirFit F30 - Mask System (Medium)
64206 AirFit N30 - Mask System Starter Pack
64645 AirFit F40 - Mask System (Small/Standard)
64646 AirFit F40 - Mask System (Medium/Standard)
64647 AirFit F40 - Mask System (Large/Standard)
Resmed AirTouchTM mask
Product Code Description
62371 AirTouch N30i Mask System - SW/STD
62372 AirTouch N30i Mask System - M/STD
62373 AirTouch N30i Mask System - L/STD
62374 AirTouch N30i Mask System - SW/SML
62375 AirTouch N30i Mask System - M/SML
62376 AirTouch N30i Mask System - L/SML
62302 AirTouch N30i STD Starter Pack
62303 AirTouch N30i SML Starter Pack
62450 AirTouch F30i Comfort Mask System - SW/SML
62451 AirTouch F30i Comfort Mask System - M/SML
62452 AirTouch F30i Comfort Mask System - SW/STD
62453 AirTouch F30i Comfort Mask System - M/STD
62454 AirTouch F30i Comfort Mask System - L/STD
62455 AirTouch F30i Comfort Mask System - M/LGE
Should you have any questions about this promotion, contact the Resmed Sleepvantage team via email: info@sleepvantage.com.au
Promoter: Resmed Pty Ltd
Promotion: Resmed LiveLuxe promotion (April-June2026)
Date drafted: 12/3/26
Starts 9:00 AM AEDT 1/4/26. Ends 5:00 PM AEST 30/6/26. Open to AUST residents who fulfil the entry/eligibility
requirements. Purchase a Resmed AirSense 11 & mask from a Resmed Authorised dealer and enter online at
sleepvantage.com.au by 11:59 PM AEST 15 Jul 2026. 6 x $2,000 Luxury Escape vouchers to win. Total prize pool
is $12,000 (inc GST). Prize draw 3:00 PM AEST 20/7/26. Winners notified via email & phone by 22/7/26 and
published at sleepvantage website on 27/7/26. Promoter is Resmed Pty Ltd. ABN 30 003 765 142. 1 Elizabeth
Macarthur Drive Bella Vista NSW 2153. Authorised under NSW Authority No. TP/04958, ACT Permit No. TP
26/00525 and SA Permit No. T26/389. For full T&Cs refer to sleepvantage.com.au.
TERMS AND CONDITIONS OF ENTRY © T&Cs by TPAL
1. Information on how to enter and prize details form part of these terms & conditions (Terms of entry). The
Terms must be read in conjunction with the Schedule. The Schedule defines the terminology used in these
Terms of entry. Where there is any inconsistency between these Terms and the Schedule, the Schedule
prevails. Participation in this Promotion is deemed acceptance of these Terms of entry.
2. Entry is open only to legal residents of the Eligible States/Territories who satisfy the Method of entry.
Directors, officers, management, employees, suppliers (including prize suppliers) and contractors (and the
immediate families of directors, officers, management, employees, suppliers and contractors) of the
Promoter and of its related bodies corporate, and of the agencies and companies associated with this
Promotion, including the competition permit providers TPAL (Trade Promotions and Lotteries Pty Ltd) are
ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child
(whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece,
nephew, brother, sister, step-brother, step-sister or first cousin.
3. The Promotion will be conducted during the Promotion period.
4. The time zone applicable to any time stated, relates to the state or territory where the Promoter is located,
unless expressly stated to the contrary.
5. The Prize/s are specified in the Details of prizes section of the Schedule.
6. The total prize pool is specified in the Total prize value section of the Schedule.
7. Any prize is valued in Australian dollars unless expressly stated to the contrary.
8. All vouchers are valid until the expiry date stated on the voucher or by the provider of the voucher.
9. Entrants agree to comply with any conditions which accompany the Voucher.
10. Neither the Promoter nor the voucher provider is liable for any voucher that has been stolen, forged, lost,
damaged or tampered with in any way.
11. Entrants are advised that tax implications may arise from their prize winnings and they should seek
independent financial advice prior to acceptance of their prize(s). The Promoter accepts no responsibility
for any tax implications that may arise from accepting a prize. Entrants are responsible for any and all
expenses that they incur in entering the competition and they will not be reimbursed regardless of whether
or not they win the competition.
12. The entrants must follow the Method of entry during the Promotion period to enter the Promotion. Failure to
do so will result in an invalid entry. The Promoter will not advise an Entrant if their entry is deemed invalid.
13. The time of entry will be deemed to be the time the entry is received by the Promoter.
14. Entrants may submit up to the Maximum number of entries (if applicable).
15. The Promoter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted,
corrupted, illegible or misdirected entries, claims or correspondence whether due to omission, error,
alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or
otherwise including those entries not received by the Promoter for any reason. The Promoter is not liable
for any consequences of user error including (without limitation) costs incurred. No correspondence will be
entered into.
16. The prize(s) will be awarded to the valid entrant(s) drawn randomly in accordance with the Prize draw details.
Any draw times stated are approximate. If a draw is awarding a major prize(s) and minor prize(s), the major
prize(s) will be drawn first. If a draw is scheduled on a public holiday, the promoter may choose to instead
hold the draw on the first business day after the relevant public holiday. The Promoter may draw additional
reserve entries (and record them in order). In the event of an invalid entry or an ineligible entrant, or if the
entrant is ineligible to accept the prize, the prize will be awarded to the first reserve entry drawn. If the prize
can’t be awarded to the entrant drawn, the promoter will then continue this process until the prize is
awarded.
17. The winner does not need to be present at the draw unless expressly stated to the contrary.
18. The winner(s) will be notified in accordance with the Notification of winners and Notification of unclaimed
prize winners (if applicable) sections of the Schedule. Notification to winners will be deemed to have
occurred on the later of the time the winnerreceives actual notification from the Promoter or two business
days thereafter. The notification will include details about how the prize(s) can be claimed.
19. The Promoter takes no responsibility where it is unable to contact prize winners who have not provided
correct or complete contact details. If an entrant’s contact details change during the promotional period, it
is the entrant's responsibility to notify the Promoter. A request to modify any entry information should be
directed to Promoter.
20. It is a condition of accepting any prize that the winner must comply with all the conditions of use of the prize
and the prize supplier’s requirements. Each prize must be taken as stated and no compensation will be
payable if a winner is unable to use theprize as stated.
21. The winner(s) initial of their first name, last name and postcode will be published in accordance with the
Public announcement of winners section of the Schedule (if applicable).
22. If the prize(s) has not been claimed by the prize claim time and date, and subject to any written directions
from a State lottery agency, the Promoter may conduct an Unclaimed prize draw in accordance with the
Unclaimed prize draw section of the Schedule (if applicable). In the event the Unclaimed prize draw takes
place, the Promoter will attempt to contact the winner(s) of the Unclaimed prize draw in accordance with
the Notification of unclaimed prize draw section of the Schedule, and if applicable, the initial of their first
name, last name and postcode of residency of any winner(s) of the Unclaimed prize draw will be published
in accordance with the section of the Schedule entitled Public announcement of winners from unclaimed
prize draw. If a prize is no longer available,the promoter may substitute with a prize of higher or equal value
subject to any written directions from a regulatory authority. The promoter is not allowed to deduct any
administrative costs associated with provision of the prize.
23. To the greatest extent permitted by law, the Promoter excludes all warranties, representations or
guarantees (Warranties) regarding the Promotion and any prizes, including any Warranties which may have
been made in the course of advertising or promoting the Promotion. The conduct of the Promotion or the
supply of prizes may involve third parties, and the Promoter makes no Warranties and disclaims all liability in
connection with any such third parties, their acts or omissions. By entering the Promotion, an entrant
releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees
and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may
have against the Promoter or that the Promoter may incur for any loss or damage which is or may be
suffered or sustained as a direct or indirect result of an entrant entering or participating in the Promotion or
winning or failing to win a prize, or using or permitting any other person to use the prize, except for any
liability which cannot be excluded by law or which would cause any part of this clause to be void or
unenforceable.
24. If despite the foregoing clause, the Promoter incurs a liability to an entrant under any law which implies a
Warranty into these Terms of entry which cannot legally be excluded, the Promoter’s liability in respect of
the Promotion is limited, in the Promoter’s discretion, to either resupplying such goods or services as form
part of the Promotion, or paying the cost of resupplying those goods or services.
25. Without limiting any of the foregoing, in no circumstances will an entrant or the Promoter have any liability to
the other for any loss or damage suffered which is indirect or consequential in nature, including without
limitation any loss of profit, loss of reputation, loss of goodwill, or loss of business opportunity.
26. The Promoter and its associated agencies and companies will not be liable for any delay, damage, or loss in
transit of prizes.
27. The Promoter may in its absolute discretion not accept a particular entry, may disqualify an entry, or cancel
the entire Promotion at any time without giving reasons and without liability to any entrants, subject to any
written directions from a regulatory authority. Without limiting this the Promoter reserves the right to verify
the validity of entries, prize claims and entrants and to disqualify any entrant who submits an entry or prize
claim that is misleading or not in accordance with these Terms of entry or who manipulates or tampers with
the entry process. In the event that a winner breaches these Terms of entry, the winner will forfeit the prize in
whole and no substitute will be offered. Verification is at the discretion of the Promoter, whose decision is
final. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those
rights.
28. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.
Where a prize is unavailable for any reason, the Promoter may substitute the prize for another item of equal
or higher value subject to any writtendirections from a regulatory authority. The Promoter accepts no
responsibility for any variation in prize value (including between advertising of the Promotion and receipt of
the prize).
29. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the
Promoter’s ability (or that of a third party involved with the Promotion) to proceed with the Promotion on
the dates and in the manner describedin these Terms of entry, including but not limited to vandalism,
natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter’s obligations in respect
of the Promotion will be suspended for the duration of the event and, in addition, the Promoter may in its
absolute discretion cancel the promotion and recommence it from the start on the same conditions,
subject to approval of the relevant authorities.
30. All entries become the property of the Promoter. As a condition of entering into this Promotion, entrants
agree to assign all their rights in and to their entry and any related content to the Promoter, including any
copyright or other intellectual property rights in the entry and related content. Without limiting this, the
Promoter may use entry content for any and all purposes including commercial purposes. You warrant that
entry content is original, lawful and not misleading and that the Promoter’s use of such content will not
infringe the rights of any third parties. The Promoter has no obligation to credit you as the author of any
content submitted and may otherwise do any acts or omissions which would otherwise constitute an
infringement of any moral rights you may have as an author of content.
31. Entrants consent to the Promoter using the personal information provided in connection with this
promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes, including
to third parties involved in the promotion and any relevant authorities. In addition to any use that may be
outlined in the Promoter’s Privacy Policy, the Promoter including third parties may, for an indefinite period,
unless otherwise advised, use the private information for promotional, marketing, publicity, research and
profiling purposes, including sending electronic messages or telephoning the entrant.
32. The collection and disclosure of personal information provided in connection with this promotion will be
handled in accordance with the Promoter's Privacy statement which adheres to the Privacy Act 1988 (cth)
and Australian Privacy Principles.
33. The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the
Entrant ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that
State or Territory in connection with disputes concerning the Promotion.
34. Facebook, YouTube, Instagram, TikTok, or Snapchat may be used to advertise or promote the Promotion.
By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or
administered by, or associated with Facebook, YouTube, Instagram, TikTok or Snapchat; and to release
Facebook, YouTube, Instagram, TikTok, or Snapchat from all liability in relation to this Promotion. Any
questions, comments or complaints regarding the Promotion should be directed to the Promoter and not
Facebook, YouTube, Instagram, TikTok, or Snapchat.