Online prescriptions delivered
right to your door

When time is precious, fill your scripts online. It’s the care you need and the prices you deserve, with online prescriptions delivered right to your door.


Online prescriptions delivered right to your door

When time is precious, fill your scripts online.


Online prescriptions delivered
right to your door

When time is precious, fill your scripts online. It’s the care you need and the prices you deserve, with online prescriptions delivered right to your door.


Getting your prescription filled online has never been easier

Search for your prescription


Use our search bar and enter in the name of your prescription medication.



Select the correct pricing


If you have a Concession Card or know your medication is a part of the Pharmaceutical Benefits Scheme (PBS), select the right pricing for you.



Enter in your details & provide your script


Fill out our form and enter in your details, including your Medicare card and send us your e-script or physical script.

Your medication is on its way


Once our friendly Pharmacist has received and reviewed your information, your medication will be on its way. All prescription medicine must be signed for*.

How you can send us your electronic prescription (e-script)

To fulfil your online prescription, send us your e-script token in one of the three ways listed below.


Checkout: Enter your prescription token number at checkout after selecting your medication

Email: Forward your email e-script to

SMS: Forward your SMS e-script to +61 481 615 702


Please note that each medication you're prescribed will have its own unique token. Your e-Script token is the string of 14-20 letters and numbers underneath the QR code in your Electronic Prescription email or SMS.

How you can send us your physical prescription

Traditional paper scripts from your doctor can be posted to our FREE reply paid address below.


Blooms the Chemist

Reply Paid 91757



Please note that in order to process your physical prescription, our Pharmacist must receive an original copy of your valid prescription before fulfilling your order.


Unfortunately, we cannot accept photos of your physical prescription.

What pricing is right for me?

Your prescription price is dependent on eligibility, such as having a valid Medicare or Concession Card.


All PBS (Pharmaceutical Benefits Scheme) subsidised prescription products online will have the below price options:


• Medicare Card

• Private

• Entitlement Card (Concession Cards)

• Safety Net


If you are unsure which price entitlement applies to you, you can contact us through;


Online chat which is available Monday - Friday, 12pm to 4pm.

Call us on 02 9398 1777 Monday - Friday, 8am to 4pm.

Email us at


If you accidentally select the incorrect price entitlement, our online Pharmacist will check your order before it's shipped and contact you for further clarification.

How will my prescription items be delivered?

After your order is reviewed and approved by our Pharmacist, it'll be shipped to you through StarTrack Premium.


Depending on your location, Shipping may take 1 - 4 business days.*


We make sure your medication is delivered safe and sound to your provided address by ensuring all prescription orders require a Signature on Delivery.


If you’re not home, your package will be sent to your local post office for collection.


*Shipping times to regional and remote locations will vary.

Prescription FAQs

What's an electronic prescription?

An electronic prescription is a digital version of your paper prescription. Your healthcare provider can send your electronic prescription to you through SMS or email.

How do electronic prescriptions work?

Electronic prescriptions work just like paper prescriptions, except the prescription is stored on your digital device. This means you can access it whenever you’re ready.


If you want to collect your medicine in person, simply take your electronic prescription to be scanned by a Pharmacist in-store.


If you want your medicine delivered to your home, you can just enter the token when you check out when you’ve selected your medicine.

How do repeats on my medication work if I'm ordering online?

The way you receive your repeat prescription will depend on how you order.


If you’re using an e-script, your new token will be immediately sent back to you after your prescription is dispensed by the Pharmacist.


If you want to send a physical script, our Pharmacist team can either hold onto your repeat prescriptions and we can send them to you monthly, or we can simply send back the repeat prescription with your order.

Can Blooms The Chemist keep my paper prescription on file for repeats?

Unfortunately, we are unable to keep your paper prescription on file at this stage.


All repeats of your prescription will be sent back with your order.

Can I order medication online for a family member or friend?

Yes, you can.


Blooms The Chemist allows you to create a patient profile when you check out, and you can make as many as you need for your family or friends if you’re ordering their medication for them online.

Can you accept a photo of my physical prescription?

For a physical prescription (paper), a photograph can be used for our Pharmacist to dispense and prepare the script, but it cannot be shipped out until the original prescription arrives via post.

Can I return my prescription items for a refund?

Due to the nature of the product, prescription items are unable to be refunded for changed your mind.

If there is a problem with your order, please contact us at

How will I know if you have received my prescription order?

Your prescription order will be confirmed via email.

Can I speak directly to a Pharmacist about my medication?

Yes, you can. Please call our Pharmacist Kylie on 02 9398 1777.

Can I earn or redeem My HealthRewards points on my prescriptions?

No, you can't. My HealthRewards Points cannot be earned on prescriptions or redeemed for prescriptions.

Personal Information FAQS

How is my personal information stored?

Blooms The Chemist takes all appropriate security measures (including physical, electronic and procedural measures) to help protect your information from being seen or shared by people not authorised to access it. Personal Electronic Information provided to Blooms The Chemist will be stored on servers located in Australia.


Physical copies of Personal Information provided may be kept in restricted areas within our pharmacies and order fulfilment centres. We will only send your personal information to a third party to provide goods or services that are supplied by Blooms The Chemist, and in doing so we will use reasonable ways of keeping your personal information secure.


Blooms The Chemist takes all reasonable steps to ensure your Personal Information remains private and secure. Blooms The Chemist Pharmacies and the Company apply a range of technologies (including access control passwords and procedures, differentiated according to authority, network firewalls, encryption and physical security) to protect your privacy.

How is my personal information used?

We use personal information to fulfil orders, or to contact you about products or services, or send you information that may be of interest to you. We will otherwise not transfer personal information about you to any organisation without your consent. If at any time we are required by law or legal process to release personal information about you, we will cooperate fully to the extent of the requirement under the law.

Why do you collect my personal information?

We collect Personal Information about you so that we can provide you with a better service, including; within Blooms The Chemist Pharmacies or online when purchasing products or filling scripts, for the purposes of the My HealthRewards @ Blooms The Chemist Program to determine your eligibility to earn rewards points and to enable you to make an appointment for a vaccination at a Blooms The Chemist pharmacy. This may mean contacting you in certain circumstances that are relevant to deliver appropriate professional care.


If you decline to provide us with your Personal Information (which is your right), we may not be able to provide all of the above services adequately and may be unable to accept certain orders or service requests.

Prescription Delivery FAQs

What happens if my delivery comes when I'm not at home?

If you’re not at home when your delivery arrives, your parcel goes to your local post office and you need to show a valid form of ID to collect your package.


For safety and privacy reasons, your medication delivery will never be left unattended at your door.

How much do I pay for shipping?

For orders under $75, Standard shipping is $8.95 and Express shipping is $12.95.
For orders over $75, Standard shipping is Free and Express shipping is $4.

Prescription Pricing FAQs

What if I've chosen the wrong price for my prescription?

If you’ve accidentally chosen the wrong price, our eCommerce Pharmacist Kylie will be in contact with you as soon as possible to fix the pricing issue.

How can I cancel or change my prescription order

If you need to change or cancel your order, please contact us as soon as possible via You can also call us directly on 02 9398 1777 and speak to our Pharmacist.


We can only cancel or amend your order before our Pharmacy team has commenced packing it for you.


This process begins very shortly after we have received your order. If the dispensing and packing process has begun, we will unfortunately not be able to provide a cancellation refund or amend your order.

My order has been cancelled. What can I do?

Unfortunately, there may be times when we cannot fulfil your prescription order.


Some examples include:


  • An incorrect or invalid e-script token

  • We do not have stock of your requested medication

  • We are missing important details, such as your Concession card number

  • Your requested item was dispensed less than 21 days ago


Our eCommerce Pharmacist will always try to call you to explain why your order has been cancelled as well as what the next steps are going forward.

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