Return an Order

To return an item purchased online, see our Returns Portal if your order was delivered to you; or visit your local Blooms The Chemist for assistance with a Click & Collect order return

Complete the online returns form

You can return faulty items at any time. If you change of mind about an item, it can be returned within 30 days of purchase if the item is unused and packaging is intact. Start by initiating a return at our Returns Portal

Print and attach your returns label

Print the new shipping label and affix to the Blooms The Chemist packaging or similar packaging to that which you received your order in. If you don’t have a printer, your local post office can print the label for you

Drop off your parcel

Drop off your parcel at a Post Office or in a Street Posting Box if the size of your parcel permits

Unsure if your item is eligible for return? View our returns policy.

Have other questions? View our FAQs page.